Admin Inbox Support
Inbox triage, sorting, and routine responses — so your inbox stays under control and you only touch what needs your attention.
Operations Support
We handle the work
behind your work.
Luminja helps small B2B service businesses remove recurring admin tasks through structured back-office support, documented workflows and practical automation.
The problem
Your business should not depend on late-night admin.
Most founders don't lose their business to bad strategy. They lose momentum to the stack of recurring tasks that builds up every week — emails that need sorting, reports that need pulling, follow-ups that fall through the cracks.
When your time disappears into operations, growth slows. The fix isn't to work harder — it's to hand off the recurring work to someone who owns it completely.
- Inbox full, response time slipping
- CRM data outdated or incomplete
- Reports built manually every single week
- Follow-ups falling through the cracks
- No documented processes the team can follow
The difference
What changes when we take over.
Before Luminja
- Follow-ups are inconsistent and often missed
- CRM is outdated and unreliable
- Reporting is manual and time-consuming
- Leadership handles admin late at night
- Processes exist only in people's heads
- Inbox is a source of stress, not clarity
After Luminja
- Follow-ups happen consistently, every time
- CRM reflects reality — clean and current
- Reports are structured and ready on schedule
- Leadership focuses on growth, not admin
- Processes are documented and repeatable
- Inbox is managed — nothing gets missed
What we do
Everything operational.
Off your plate.
We take on the tasks that eat your time so you can direct your energy toward growing the business.
CRM Maintenance
Client records, pipeline stages, and contact data kept clean and current — so your CRM is actually useful when you open it.
Follow-Up Support
Structured follow-ups with leads, partners, and clients — so every conversation moves forward and nothing gets dropped.
Reporting Assistance
Weekly and monthly reports pulled and formatted from your existing tools — clear, consistent, and ready when you need them.
Lead & Data Support
List building, data entry, enrichment, and basic prospecting support — so your pipeline stays full without eating your week.
Workflow Documentation
SOPs and process guides written and maintained so your team has clear instructions and nothing depends on memory.
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What we actually do
Examples of work we handle.
This is what a typical week looks like when we're operating on your behalf.
- Follow-up on open quotes and proposals
- CRM updates and cleanup after client meetings
- Shared inbox coordination and triage
- Weekly reporting preparation
- Lead tracking and outreach follow-ups
- Process and workflow documentation
- Internal coordination and scheduling
- Pipeline cleanup and data hygiene
- Supplier and partner follow-ups
- Administrative workflow management
Pricing
Simple, predictable pricing.
No hourly billing. No surprise invoices. Pick the plan that fits where you are now.
Starter
4,995
DKK / mo
For businesses looking to offload the most time-consuming recurring tasks.
- Inbox triage and response support
- CRM data entry and clean-up
- Weekly reporting assistance
- Up to 20 hours of support per month
Most popular
Growth
9,995
DKK / mo
For growing businesses that need consistent, reliable operations support every week.
- Everything in Starter
- Follow-up and outreach support
- Lead and data support
- Workflow documentation
- Up to 40 hours of support per month
Partner
19,995
DKK / mo
For businesses that want a fully embedded operations partner working as part of the team.
- Everything in Growth
- Priority response and dedicated support
- Custom automation and systems setup
- Monthly operations review
- Unlimited support hours
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Why Luminja
How we show up.
Clarity
You always know what we're working on and how it's going. No guessing, no chasing updates.
Reliability
We show up consistently. Deadlines are met, recurring tasks are done, and nothing needs chasing.
Efficiency
We move fast without cutting corners. Your time is the resource we protect most.
Ownership
We take full responsibility for the work we commit to. If something's off, we fix it — without being asked.
Human Support
You work with a real person who understands your business — not a ticket system or a rotating team.
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The process
Up and running in days, not weeks.
01
Audit
We run a 20-minute operations audit to understand where your time is going and what's slowing you down. No commitment required.
02
Setup
We design a support plan built around your actual needs — not a generic package — and get everything ready to hand off cleanly.
03
Run
We handle the recurring work. You get full visibility, regular updates, and your time back to spend on what actually matters.
04
Improve
We review what we're doing together regularly and keep tightening the system so the support gets better over time.
Sample Deliverable
What you actually receive.
Every week you get a structured summary of everything handled — clear, complete, and delivered on time.
Weekly Operations Summary
Week 18 · 29 Apr – 2 May
Inbox processed
47 emails
CRM updated
12 contacts
Follow-ups sent
8 clients
Proposals tracked
3 open
Report delivered
Friday · 09:00
Flagged for your attention
- 2 quotes expiring this week
- 1 client response outstanding
Delivered every Friday morning.
About Luminja
Built for people who are done being buried in operations.
Luminja was built for founders and operators tired of being stuck in the weeds. We partner with small and growing businesses to take on the operational layer — the admin, the coordination, the systems — so leadership can stay focused on what only they can do.
We operate like an extension of your business — structured, responsive, and accountable from day one.
Work with usGet in touch
Ready to remove admin from your desk?
No pressure. Just a clear look at where operations are slowing you down.
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